Privacy Policy
How your data is handled when you contact sellers on Mutape.
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Privacy Policy
This Privacy Policy explains how Mutape collects, uses, and shares information when you use our website and services. It also explains your choices regarding that information. If you sign in with Google, we access and use certain Google account information as described below.
Data Accessed
When you choose to sign in with Google ("Sign in with Google"), Mutape may access the following types of Google account data, depending on the permissions (scopes) you approve:
- Basic profile information: your name and profile picture (scope:
profile). - Email address: your primary email address (scope:
email). - OpenID identifier: a stable identifier associated with your Google account (scope:
openid).
If Mutape requests any additional Google data (for example, Google Contacts, Google Drive files, or Gmail scope), we will list those specific data types and uses here and request your explicit consent before accessing them.
Data Usage
We use Google account data for the following purposes:
- Authentication: to create and authenticate your Mutape account (so you don’t need a separate username/password).
- Personalization: to pre-fill your account profile (name, avatar) and personalize your shopping experience.
- Account management: to contact you about your requests, account, support requests, and service updates using the email address associated with your Google account.
How We Store and Share Data
We store only the information necessary to provide our service. We do not sell your Google account data. We may share information with trusted service providers who help operate our site (for example, email delivery providers or analytics services). These providers are contractually bound to protect your data and only use it for Mutape-related purposes.
Order Fulfilment With Suppliers
When you post a request on Mutape, we broadcast it to suppliers located closest to your delivery area. Those suppliers may respond with pricing and availability, and you can then choose which supplier you prefer based on price and proximity.
To fulfil your request, we share limited personal information with the supplier you select: specifically your name and delivery location. This information is used solely to prepare, deliver, and support your deal.
The selected supplier is responsible for delivering the product to you. Returns, exchanges, or refunds for products are handled directly between you and the supplier and are subject to that supplier’s own policies. If you need help connecting with the supplier, you can contact us atmutape@clouditate.com.
Retention and Deletion
We retain your account information for as long as your account exists or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data by contacting support (see contact info below).
Security
We use industry-standard security measures to protect data in transit and at rest. Access to your data is restricted to employees and contractors who need it to perform their job duties.
Your Choices
If you used "Sign in with Google", you can revoke Mutape's access in your Google account settings at any time. You can also request access to, correction of, or deletion of your personal data by contacting us.
Contact
For privacy-related requests or questions, email us at mutape@clouditate.com or visit our support page.